Beautify Face Yoga strives for a complete experience. If you have begun the program and feel our offerings are not aligned with your personal goals. Please reach out to me immediately when you begin to realize this. With 30 days of purchase, a 100% refund, less credit card fees will be returned to you. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, please reach out to us with the reason to support@beautifyfaceyoga.com.
Non-returnable items:
- 1:1 Consultations
- Monthly memberships (Once a member, you have full access to the month’s content. You can cancel future months at anytime during your membership activation. Memberships are month-to-month.)
- Gift cards
- Downloadable software products
- Health and personal care items
Once your refund is confirmed, we will send you an email to notify you that we have refunded you and the total amount less credit card fees. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days as required by our financial institutions. This time frame may vary from 1 – 10 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@beautifyfaceyoga.com.
All digital purchases are non-transferrable to another person.
If the item was marked as a gift when purchased and emailed/shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift value balance will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.